We have funded places available at some of our sites! Send an enquiry to your local branch to find out more

FAQs

Find answers to our frequently asked questions

General Information

To arrange a visit, you can fill in the form on the Contact Us page or email each nursery using the following email addresses:

You can also email each nursery using the following email addresses:

Hayes Road: bromley@rainbowdaynurseries.com

Petts Wood: pettswood@rainbowdaynurseries.com

Langdon Road: langdon@rainbowdaynurseries.com

West Wickham: westwickham@rainbowdaynurseries.com

Forest School: rainforest@rainbowdaynurseries.com

Cudham Pre-school: cudham@rainbowdaynurseries.com

Yes. All our nurseries are Ofsted registered.  The nursery inspection details are below.

Hayes Road Nursery
Ofsted Registration Number: EY467103
Date of Inspection: October 2023
Grade: Outstanding

Please see report here

Petts Wood Nursery
Ofsted Registration Number: EY498422
Date of Inspection: June 2018
Grade:  Outstanding

Please see report here

Langdon Road Nursery
Ofsted Registration Number: EY553063
Date of Inspection: November 2021
Grade: Good

Please see report here

West Wickham Nursery
Ofsted Registration Number: RP532918
Date of Inspection: June 2022
Grade: Outstanding

Please see report here

Rainbow Day Nursery, Forest School
Ofsted Registration Number: 2736522
This provision is yet to be inspected

Rainbow Day Nursery, Pre-school Cudham
Ofsted Registration Number: RP2741123
This provision is yet to be inspected

Rainbow Day Nurseries, Hayes Road, Petts Wood, Langdon Road offer full day care from 7.30 am to 6.30 pm.

We offer the following sessions:

  • 8 am to 6 pm (10 hours per day)
  • 7.30 am to 6 pm (10.50 hours per day)
  • 8am to 6.30 pm (10.50 hours per day)
  • 7.30 am to 6.30 pm (11 hours per day)

Rainbow Day Nursery, Forest School operates from 8.00 am to 6.00 pm (10 hours per day).

We only offer full days, however, parents are able to drop off or collect their child at any time during the day.

Rainbow Day Nursery, Pre-school Cudham operates term time. We operate from 8.00 am - 4.00 pm, with morning and afternoon session available.

Yes, the nursery is open for 51 weeks of the year.  We close on Christmas Eve or the last week day before Christmas Eve, and are closed until the New Year this is 3 to 4 working days. In addition, we close on Bank Holidays. The total closure days never exceeds 5 working days.  Cudham is the only exception and operates term time only.

Yes, we currently operate a waiting list for each nursery, and we do not charge to go onto our waiting list. To fill out a waiting list enquiry form, please visit the individual nursery page from here.

September is our main intake, however, subject to availability places may be offered throughout the year.

We ask parents to indicate their preferred day and we aim to offer these, however, this may not always be the case.

There is a minimum of two days that children must attend.

The Early Years Foundation Stage or EYFS is a framework of learning, development and welfare for children in the age range from birth to the August after their fifth birthday. This is implemented in all registered early years settings. We are required to meet the learning, development and welfare requirements in the EYFS statutory requirements.

Rainbow Day Nursery is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We have robust safer recruitment and all our staff have been DBS checked and we update our systems regularly to ensure the ongoing suitability of staff. All staff attend safeguarding training to ensure that procedures are in place to identify signs and indicators of abuse. Staff are vigilant and are fully aware of risks and hazzard and act on them immediately. Systems are in place to monitor and risk assess the environment.

Fees & Funding

Our fees are calculated and charged on a calendar monthly/annualised amount. This allows parents to budget for their monthly outgoings more effectively.

Weekly fees x 51 weeks year / 12 equal payments

Example:
£240 x 51 weeks year = £1062.50 per month

All fees are due on the 1st of the month in advance.

The following are all included in your fees:

  • All meals (Breakfast, morning & afternoon snack, 2 course lunch and high tea)
  • Nappies, wipes
  • Drinks (Except formula milk)
  • Sun creams & lotions
  • Extracurricular activities such as tennis, multi-sports gymnastics and dance sessions
  • Trips and visits 

Yes, we offer the following to support parents:

  • 10% discount for all full time children
  • 5% discount for all sibling ( discount available for one child per family)
  • Funding to be applied flexibly maximizing the amount of hours to be claimed for all families.

 

Yes, we accept childcare vouchers from a range of providers, and we can assist parents in setting these up if necessary.

Information regarding the Tax-Free Childcare scheme can be found at the following link: www.childcarechoices.gov.uk

Yes, we do offer Early Years funded places for 2-, 3- and 4-year-old children for 15 and 30 hours funding. To qualify for the funded places, your child needs to attend a minimum of 2 days per week. Our funding is stretched over 51 weeks of the year.

Yes, we do require a deposit to secure your child’s place at the nursery, and the deposit is usually calculated as one month’s fees. This is retained until your child leaves the nursery and returned in full provided all fees are paid up to date when leaving.

We require payment of fees in full each month, even when your child is sick or on holidays.

The monthly nursery fees are calculated with Bank Holidays included and pro-rated in the fees throughout the year.

Starting Nursery and Settling In

Yes, we do offer settling in sessions at no cost. These usually take place in the weeks prior to your child starting nursery.

When you confirm your child’s place, you will be given a Welcome Pack that outlines all the items you will need to take with you.

Communication

We communicate via an app for smartphones or other devices. This shows all the observations carried out on your child and other information relating to your child such as sleep, meals, nappy changing and finance. This is updated daily.

A Key Worker is a named member of staff with a special relationship and responsibility for a small group of children.  A Key Worker helps those children feel safe and cared for. Your child will be assigned a named member of staff when they start. This is to help ensure that every child’s care is tailored to meet their individual needs. This person will help the child settle into the room and become familiar with the setting, and they will develop a bond with the child and the parents/carers.

The children to adult ratios are as follows:

Under 2 years: 1:3
2 to 3 years: 1:4
Over 3 years: 1:8

Food and Dietary Requirements

Yes, we offer a range of food and menus to cater for children with special dietary needs. Our chefs work with parents to facilitate the child’s individual needs.

We are a nut free zone.

Illness and Medication

At Rainbow Day Nursery we follow guidelines on infection control from Public Health England and the NHS. Please see here

The nursery staff will administer prescription only medication to your child in line with our policy and procedures for administration of medication.